If you type in the wrong password 3 times, it is programmed to lock you out of your account. You can unlock it and reset your password by clicking the “Forgot Password?” link under Login at the My Account page. Enter in your email address, then press Reset Password. This will email you a temporary password that will allow you into the site.
**Please note, sometimes the password reset email will be delivered to your SPAM / junk mail folder, but should arrive in 5-30 minutes. If the email has still not made it to you in 30 minutes, you may call our office (765) 608-3280 or contact technical support, and we will be happy to reset the password for you.