Apologia does not provide technical support for personal devices or browsers. However, we will be happy to assist if you have a problem with the enrollment process, the Self-Paced course portal on Canvas, or with password and email address resets. You can submit a help request by emailing us at [email protected].

If you are having issues with the audio or video components of Self-Paced, please check the system requirements for Canvas first to ensure you are using a recommended browser. Next, we recommend clearing your cache. Instructions for that are available here. If you’re still having trouble, you may contact us at (765) 608-3280 or email us at [email protected] and we would be happy to help you further.